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Our refund policy allows for full refunds within 30 days of purchase. After 30 days, we can offer store credit or partial refunds on a case-by-case basis.
For digital products, refunds are available within 14 days if the product hasn't been downloaded or accessed.
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Can i please get a refund on my last purchase?
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Tools
Resend last receipt
Send reset password
Refund last purchase
Search purchase
Make every support chat productive with integrated tools
Actions speak louder than words.
Always thank the customer for their patronage
Keep replies friendly and concise
Keep replies under 3 paragraphs at all times
Set the rules and Helper will follow your lead with prompt configuration
Responses that fit your needs.
Simple, transparent, usage-based pricing
20¢ per resolution
Core features
- Shared inbox
- In-app live chat
- Human handoff
- Magical auto-assign
- AI-powered responses
Unlimited features
- AI draftsUnlimited
- Multiple team inboxesUnlimited
- Help docs ingestionUnlimited
- Knowledge bankUnlimited
- Tool usageUnlimited